Quiz: Satisfying Customer Needs to Increase Sales
AQA GCSE Business 8132
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Building on what you've learned about customer needs, let's test how businesses satisfy those needs to increase sales!
Why is understanding customer needs important for increasing sales?
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Which of the following are ways businesses can identify customer needs? (Select all that apply)
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Customer needs often depend on factors like {{blank0}} and {{blank1}}.
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Match the items on the left with their correct pairs on the right
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A business sells 100 units of a product at £20 each. What is the total revenue?
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Which of the following is a benefit of good customer service?
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What strategies can businesses use to satisfy customer needs? (Select all that apply)
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Match the items on the left with their correct pairs on the right
A unique selling point (USP) is a feature that makes a product {{blank0}} from competitors and appeals to customers' {{blank1}}.
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What is one way businesses can improve customer satisfaction?
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