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Learn: Goods vs Services
AQA GCSE Business 8132
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Welcome!Great to see you're building on your understanding of why businesses exist! Today, we'll dive into goods and services, two essential elements of all businesses.
What are Goods?Goods are physical items that businesses produce to sell. They can be stored, touched, and owned, like food, clothes, or electronics. Goods are important because they meet customers' needs and wants directly.
Which of the following is an example of a good?
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What are Services?Services are actions or activities provided by businesses to meet customer needs. Unlike goods, services are intangible and cannot be stored. Examples include teaching lessons, hairdressing, or delivering parcels.
Which of the following are examples of services? (Select all that apply)
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Key Differences Between Goods and ServicesHere’s how goods and services differ:Goods are physical and tangible; services are intangible.Goods can be stored; services are consumed as they are provided.Goods are owned by customers; services are experiences or actions.
Match the items on the left with their correct pairs on the right
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Why Understanding Goods and Services MattersKnowing the difference helps businesses decide what to sell, how to deliver value, and how to meet customer needs effectively. Some businesses sell only goods, some only services, and others sell both.
Which of the following types of businesses sell both goods and services?
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Review Time!Well done! You've learned about goods and services, as well as their key differences. Let’s test your understanding with a few final questions.
Goods are {{blank0}}, while services are {{blank1}}.
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Which of the following statements are true about goods and services? (Select all that apply)
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Match the items on the left with their correct pairs on the right
Start the lesson to answer this matching question
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