Learn: Chain of Command

Welcome!You've already learned about organisational structures and how HR connects with other functions. Now we'll explore chain of command, which shows who reports to whom in a business.

What is Chain of Command?The chain of command refers to the line of authority within an organisation. It shows who gives orders and who follows them, ensuring clear communication and decision-making.

Why is Chain of Command Important?It helps avoid confusion by clearly showing responsibilities. Employees know who to report to, and managers know who they oversee. This improves efficiency and accountability.

How Does Chain of Command Work?In a tall structure, there are many levels of management, creating a longer chain of command. In a flat structure, there are fewer levels, making communication faster but potentially less detailed.

Responsibility and AuthorityEach level in the chain of command has authority to make decisions and responsibility for employees below them. Clear chains of command prevent overlap and confusion.

Communication in the Chain of CommandMessages follow the chain of command, moving from top management downwards. In flat structures, communication is quicker, but tall structures may have better detail and control.

Review Time!Great work! You've learned about chain of command, its importance, and how it works in different organisational structures. Now let's test your understanding with a few questions.