Quiz: Verbal Skills - Clarity and Avoiding Jargon
Level 1/Level 2 Cambridge National in Health and Social Care (120 GLH) – J835
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Building on what you've learned about communication, this quiz focuses on verbal skills like clarity and avoiding jargon in health and social care settings.
What does it mean to avoid jargon in communication?
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Which of the following are examples of clear verbal communication? (Select all that apply)
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Effective communication requires using {{blank0}} words instead of jargon to ensure service users {{blank1}} the message.
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Match the items on the left with their correct pairs on the right
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Why is avoiding jargon important in health and social care settings?
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Which of the following actions show clarity in communication? (Select all that apply)
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When communicating, it is important to use a {{blank0}} tone and avoid {{blank1}} terms.
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What is one risk of using jargon when speaking to a service user?
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Match the items on the left with their correct pairs on the right
Which of these phrases is most clear for a service user?
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