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Learn: Goods vs Services
AQA GCSE Business 8132
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Welcome!You've already learned about what a business is and why businesses exist. Now, let's build on that by exploring goods and services. These are key things a business provides to meet customer needs.
What are Goods?Goods are physical items that businesses produce and sell. Examples include food, clothes, and electronics. Goods are tangible, meaning you can touch and see them.
Which of the following is an example of a good?
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What are Services?Services are actions or activities provided by businesses to customers. Examples include haircuts, legal advice, and teaching. Services are intangible, meaning you cannot touch them.
Which of the following is an example of a service?
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Key DifferencesGoods are physical items that customers can keep, while services are activities or benefits that customers experience. For example, buying a car (good) is different from paying for a taxi ride (service).
Match the items on the left with their correct pairs on the right
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Examples of Goods vs ServicesBusinesses can provide both goods and services. For example, a hotel provides rooms (goods) and cleaning services (services). This mix can help businesses attract different types of customers.
Which of the following are examples of goods? (Select all that apply)
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Why Businesses Provide Goods and ServicesBusinesses aim to meet customer needs and wants by offering a mix of goods and services. For example, a restaurant provides food (goods) and table service (services).
Goods are {{blank0}} items, while services are {{blank1}} activities.
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Review Time!Fantastic work! You've learned about goods and services, their differences, and examples. Let's do a quick review to test your understanding.
Which of these is both a good and a service?
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Match the items on the left with their correct pairs on the right
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Which statements are true? (Select all that apply)
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