Step-by-Step Lesson

Learn: Goods vs Services

AQA GCSE Business 8132

Ready to start this lesson?

Sign in to track your progress. 15 steps including 8 interactive questions.

Sign In to Start Learning
15 Steps8 Questions

Students also studied

Browse all

Steps in this lesson (15)

1
Text

Welcome!You've already learned about what a business is and why businesses exist. Now, let's build on that by exploring goods and services. These are key things a business provides to meet customer needs.

2
Text

What are Goods?Goods are physical items that businesses produce and sell. Examples include food, clothes, and electronics. Goods are tangible, meaning you can touch and see them.

3
Multiple ChoiceInteractive

Which of the following is an example of a good?

Start the lesson to answer this multiple choice question

4
Text

What are Services?Services are actions or activities provided by businesses to customers. Examples include haircuts, legal advice, and teaching. Services are intangible, meaning you cannot touch them.

5
Multiple ChoiceInteractive

Which of the following is an example of a service?

Start the lesson to answer this multiple choice question

6
Text

Key DifferencesGoods are physical items that customers can keep, while services are activities or benefits that customers experience. For example, buying a car (good) is different from paying for a taxi ride (service).

7
MatchingInteractive

Match the items on the left with their correct pairs on the right

Start the lesson to answer this matching question

8
Text

Examples of Goods vs ServicesBusinesses can provide both goods and services. For example, a hotel provides rooms (goods) and cleaning services (services). This mix can help businesses attract different types of customers.

9
Multi-SelectInteractive

Which of the following are examples of goods? (Select all that apply)

Start the lesson to answer this multi-select question

10
Text

Why Businesses Provide Goods and ServicesBusinesses aim to meet customer needs and wants by offering a mix of goods and services. For example, a restaurant provides food (goods) and table service (services).

11
Fill in the BlankInteractive

Goods are {{blank0}} items, while services are {{blank1}} activities.

Start the lesson to answer this fill in the blank question

12
Text

Review Time!Fantastic work! You've learned about goods and services, their differences, and examples. Let's do a quick review to test your understanding.

13
Multiple ChoiceInteractive

Which of these is both a good and a service?

Start the lesson to answer this multiple choice question

14
MatchingInteractive

Match the items on the left with their correct pairs on the right

Start the lesson to answer this matching question

15
Multi-SelectInteractive

Which statements are true? (Select all that apply)

Start the lesson to answer this multi-select question

Genie

Want to Learn More?

Get personalised lessons, quizzes, and instant feedback from your AI tutor.

Explore More Topics