GCSE business unit 4 Flashcards

Many layers of hierarchy, narrow span of control. Pros: Clear promotion paths. Cons: Slow communication.

Few layers, wide span of control. Pros: Fast communication and more employee responsibility. Cons: Overwhelmed managers.

Removing a whole layer of management to save costs and speed up decisions.

All decisions made at the top (Head Office).

Branch managers or local staff make decisions.

Hiring someone already in the business. Cheaper, faster, but no 'fresh ideas'.

Hiring from outside. New skills, but expensive and risky.

Job Analysis → Job Description → Person Specification → Shortlisting → Interviews/Tests.

Pay per sale (a financial method to motivate employees).

One-off payment for hitting targets (a financial method to motivate employees).

Employees get a percentage of company profits (a financial method to motivate employees).

Making tasks more challenging or interesting (a non-financial method to motivate employees).

Giving workers more control (a non-financial method to motivate employees).

Helping staff develop new skills (a non-financial method to motivate employees).

For new starters, covering health & safety and basic orientation.

Learning while working. Cheaper but can pass on bad habits.

Learning away from the workplace (e.g., college course). High quality but expensive.

Providing a safe environment and PPE as part of employment law.

No discrimination based on age, gender, race, or disability during recruitment or at work.

Ensuring staff are paid the legal minimum wage.